Privacy Policy

Introduction

At Black Amber, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

• • Name and contact information (email, phone number, address)
• • Account credentials
• • Payment information (processed securely through our payment provider)
• • Measurements and preferences for bespoke tailoring
• • Photos uploaded for Virtual Try-On feature

Automatically Collected Information

• • Device and browser information
• • IP address and location data
• • Browsing behavior and preferences
• • Cookies and similar technologies (see our Cookie Policy)

How We Use Your Information

• • Process and fulfill your orders
• • Provide customer support and respond to inquiries
• • Send order updates and transactional emails
• • Personalize your shopping experience
• • Enable Virtual Try-On and bespoke tailoring features
• • Improve our website and services
• • Send marketing communications (with your consent)
• • Prevent fraud and maintain security

Data Storage and Security

We implement industry-standard security measures to protect your personal information. Your data is stored on secure servers and transmitted using encryption protocols.

Photos uploaded for Virtual Try-On are stored locally on your device using IndexedDB and are not transmitted to our servers unless required for AI processing. Generated images may be stored for your convenience but can be deleted at any time.

Your Rights

You have the right to:

• • Access your personal data
• • Correct inaccurate information
• • Request deletion of your data
• • Withdraw consent for marketing communications
• • Export your data in a portable format
• • Object to certain processing activities

Third-Party Services

We may share your information with trusted third parties who assist us in operating our website, processing payments, and delivering our services. These parties are bound by confidentiality agreements and are only permitted to use your information as necessary to provide their services.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@blackamber.ae